"At ARTREND, we strive to deliver your style with care and efficiency. Here's what you need to know about our shipping policy:

•Dispatch Time: Orders are typically processed within 1-2 business days after successful payment.

•Shipping Methods: We offer climate neutral shipping.

•Shipping Charges: Enjoy free climate neutral shipping on prepaid orders. For COD orders a nominal shipping fee may apply.

• Estimated Delivery Time: Climate neutral shipping usually takes 2-4 business days.

•Order Tracking: Track your order in real-time with the provided tracking information. An email will be sent once your order is dispatched.

•International Shipping: Currently, we only ship within INDIA. Stay tuned for updates on international shipping.

For any shipping-related inquiries, feel free to contact our customer support. Your satisfaction is our priority!"

"At ARTREND, we want you to be thrilled with your purchase. If for any reason you're not completely satisfied, here's our Exchange and Return Policy:

Exchange:

•Eligibility: Items are eligible for exchange within 7 days of delivery. To be eligible, items must be unused, with tags intact, and in the same condition as received.

•Exchange Process: Initiate your exchange through our Returns Center on the website. Select the 'Exchange' option and follow the steps to generate an exchange label.

•Exchange Shipping: Enjoy free exchange shipping on eligible items.Keep the packaging bags intact and return the items in same to make it a hassle free process .

•Exchange Options: Choose a different size or color for your exchanged item. If the new item's value exceeds the original, we'll provide details for additional payment.

Return:

Return Eligibility: Items are eligible for return within 7 days of delivery. To be eligible, an unboxing video is must to claim the refund , items must be unused, with tags intact, and in the same condition as received.

Return Process: Initiate your return through our Returns Center on the website. Select the 'Return' option and follow the easy steps to generate a return label.

Return Shipping: A nominal charge of ₹50 will be charged as a return shipping . Please keep the packaging bags safe for hassle free return process.

•Refund Processing: Once your return is received and inspected, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method.

•Non-Returnable Items: Personalized or customized items are non-returnable. Please double-check your customization details before placing an order.

Additional Notes:

•Combining Exchange and Return: If you'd like an exchange and a return, please follow the respective processes for each.

•Damaged or Defective Items: In the rare event that you receive a damaged or defective item, contact our customer support immediately for assistance.

•Customer Support: For any exchange or return-related inquiries, reach out to our customer support. Your satisfaction is our commitment!

By shopping with ARTREND, you're not just buying a product; you're investing in a delightful and stress-free shopping experience. Thank you for choosing us for your style needs!"

1. How can I place an order?

Browse our website, select desired items, and proceed to checkout. Follow prompts to complete your purchase.

2. What payment methods do you accept?

We accept credit/debit cards, online payment gateways, and other secure payment options.

3. How can I track my order?

Track your order using the provided tracking details in the shipping confirmation email.

4. What is your shipping policy?

Our shipping policy includes various options, charges, and estimated delivery times. Details on our website

5. What is your return/exchange policy?

You can find our return/exchange policy, including eligibility and processes, on our website.

6. Are there any additional charges, like taxes or shipping fees?

Check your cart for any additional charges like taxes or shipping fees before completing your purchase.

7. Can I modify or cancel my order after placing it?

Order modifications or cancellations may be limited; contact us promptly for assistance.

8. Do you offer gift cards?

Yes, we offer gift cards. They make for great presents for your loved ones.

9. How do I contact customer support?

Reach out to our customer support via email at [your email] or call [your phone number].

10. What if I receive a damaged or defective item?

If you receive a damaged or defective item, contact us immediately for a resolution.

11. Can I change my shipping address after placing an order?

Changes to shipping addresses post-order placement may have limitations; contact us promptly.

12. Are your products ethically sourced and sustainable?

Yes, our products are ethically sourced, and we prioritize sustainability in our practices.
13. How can I stay updated on new product releases and promotions?

Stay connected by subscribing to our newsletters and following us on social media for the latest updates.
14. What happens if an item is out of stock?

We handle out-of-stock situations through restocking or suggest alternatives for your consideration.